Refund policy

Return & Exchange Policy

At Bigoudis Vintage Store, we do not offer returns due to the unique nature of our vintage pieces. Please review the following conditions for exchanges carefully:

  • Exchanges:
    We only accept exchanges if:

    1. The sizing provided in the item description was incorrect.
    2. There is a significant defect in the item that was not documented or photographed.
  • Important Notes:

    • Each piece is one of a kind, and all sizes and measurements are clearly listed in the product description. Customers are responsible for reviewing this information thoroughly before purchasing.
    • Smells, wear, or other typical vintage characteristics are inherent to secondhand items and are not valid reasons for exchange.
    • We photograph and describe each piece with all its unique details, including any visible defects. These are part of the charm of vintage fashion!
  • Delivery Fees:
    For accepted exchanges, the customer is responsible for all delivery fees, including returning the item and shipping the replacement.

By purchasing from Bigoudis Vintage Store, you acknowledge and accept this policy. If you have any questions, feel free to contact us at bigoudisvintagestore@gmail.com.